Platform Manager - ML Ops

Platform Manager – Machine Learning Operations

Location: London/Milton Keynes, United Kingdom & Kuala Lumpur, Malaysia

Type: Permanent – Hybrid working, averaging 2 to 3 days per month in the office.

Reports to: Head of Data Platform and Services.

Key Responsibilities

• Own and manage the day-to-day operation of the Databricks Lakehouse Platform and MLOps services, ensuring high availability, performance, security, and user satisfaction.
• Lead platform service management activities, including incident, problem, change, and request processes, while coordinating support and escalation procedures.
• Develop and maintain standardized MLOps frameworks, tooling, and best practices to support the end-to‑end machine learning lifecycle.
• Collaborate with Data Engineering and Data Science teams to operationalize ML models through CI/CD, automated testing, deployment, and monitoring capabilities.
• Ensure robu...