Vacancy Description
Key Responsibilities: Operational Support & Incident Management
- Provide 2nd/3rd line support for PKI services and supporting infrastructure, including root, subordinate, and issuing CA's
- Troubleshoot and resolve certificate issuance, revocation, auto-enrolment, and chain validation issues.
- Manage and respond to incidents, service requests, and change tickets within SLA.
Infrastructure Support & Maintenance
- Manage and respond to infrastructure focused service requests such as:
- Provision/de-provision AzureAD accounts
- Setup SSO for applications
- Monitor Microsoft Defender portal and respond to security alerts
- Configuration and maintenance of Microsoft Intune Certificate Lifecycle Management
- Assist with certificate requests, renewals, revocations, and rekeying operations.
- Monitor and ensure timely renewal of critical certificates t...
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