Phlebotomy Coordinator - MSU Pathology - 40 hrs - Days -

GENERAL SUMMARY:

Coordinates activities of the phlebotomy staff to ensure timely and accurate specimen collection and excellent customer service for patients. Performs oversight duties such as monitoring performance, assigning work, scheduling, inventory control, and service improvements at local site or across assigned sites.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

1. Monitors activities to ensure laboratory specimens are collected using standard work, and to ensure exceptional levels of customer service.

2. Ensures that all blood-drawing areas are properly cleaned and stocked according to established policy. Assists with orders, inventory control, and product changes.

3. Oversees the orientation and training of new employees, students, and staff in specimen collection, handling, and compliance. Ensures that staff at all assigned locations are competent and following written collection and handling procedures (standard work). ...