Vacancy Description
Actalent is Hiring a Team of Pharmacy Technicians! Growing Specialty Pharmacy!
Responsibilities
+ Respond to inbound and outbound calls to customers, providing a high level of customer service and maximizing productivity.
+ Handle direct in-person and phone-based customer interactions to answer and resolve a wide variety of inquiries about pharmacy services and delivery.
+ Answer questions related to pharmacy services, delivery inquiries, refill requests, and general pharmacy assistance.
+ Receive and process new pharmacy referrals, ensuring accurate and complete information is obtained.
+ Verify insurance coverage for prescribed medications and related services.
+ Facilitate prior authorization requests, coordinating with prescribers, payers, and patients as needed.
+ Accurately transcribe prescriptions into the pharmacy system, ensuring correct medication, dosage, and directions.
+ Generate reports that follow...
Responsibilities
+ Respond to inbound and outbound calls to customers, providing a high level of customer service and maximizing productivity.
+ Handle direct in-person and phone-based customer interactions to answer and resolve a wide variety of inquiries about pharmacy services and delivery.
+ Answer questions related to pharmacy services, delivery inquiries, refill requests, and general pharmacy assistance.
+ Receive and process new pharmacy referrals, ensuring accurate and complete information is obtained.
+ Verify insurance coverage for prescribed medications and related services.
+ Facilitate prior authorization requests, coordinating with prescribers, payers, and patients as needed.
+ Accurately transcribe prescriptions into the pharmacy system, ensuring correct medication, dosage, and directions.
+ Generate reports that follow...
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