Pharmacy Customer Service Representative- FULLY REMOTE

TekSystems is currently hiring for several Fully Remote Pharmacy Technician/Healthcare Call Center Representatives!
MUST HAVE: 1-3 years of healthcare enrollment, pharmacy tech, healthcare call center dealing with insurances, or something related experience!
MUST live in the following states to be considered: Florida
Georgia
Maryland
New Jersey
North Carolina
Pennsylvania
South Carolina
Texas
Description
This role supports Medicare members, providers, pharmacies, brokers, and internal teams with prescription drug coverage and pharmacy benefit questions. Many interactions involve members experiencing barriers to medication access, making it critical for representatives to listen carefully, research the issue, explain benefits clearly, and guide members through the appropriate next steps toward resolution.
- Respond to inbound calls and inquiries related to Medicare pharmacy benefits, prescription coverage, pharmacy claims, and plan i...