Pessoa Agente de Serviços de Carga

Execution of administrative activities related to customs and international packages, including contact with internal and external customers.
**General Job Description**:
**Under general supervision performs the following activities**:
- Reviews daily information regarding delivery system exceptions and changes, station operations, service capabilities, volume and other related topics to ensure that accurate, consistent and current information is provided to customers at all times
- Provides current package status updates and basic tracking activities by monitoring shipment movement and interpreting global tracking updates from 1Source (FedEx CRM).
- Initiate collections, supply deliveries, shipment research, rate quotes and exception requests online using 1Source.
- Assists customer with preparation of shipping documentation, including international regulatory information assistance, shipping request preparation, and special notification related to worldwide pickup a...