Permanent Fashion E-commerce Assistant Customer Service Manager at Tai Seng, Up to $4,000 +PB

- Permanent

- Up to $4,000 +PB

- Mon–Fri: 10pm – 7pm

- Tai Seng

• Respond promptly to customer inquiries via various channels, including email, chat, and social media.
• Provide accurate and helpful information regarding products, orders, and general inquiries.

• Assist customers in placing orders, modifying orders, and processing returns or exchanges.
• Collaborate with the operations team to track and monitor order statuses and deliveries.

• Investigate and resolve customer issues and complaints in a timely and effective manner.
• Work closely with other departments to ensure comprehensive issue resolution.

• Develop a strong understanding of the company's product offerings to provide detailed information and product recommend...