People and Culture Generalist

Position Overview

Reporting to the People & Culture Manager, the People & Culture Generalist is a key partner in shaping the colleague experience at the hotel, ensuring every team member is equipped, supported and inspired to deliver world-class, five-star guest service. This role blends hands-on HR generalist expertise with a genuine passion for hospitality culture — balancing recruitment, employee relations, administration and reporting with the warmth, discretion and attention to detail expected in a luxury environment.

The People & Culture Generalist champions an engaged, high-performance workforce by embedding best-practice HR processes, protecting compliance with South African labour legislation, and nurturing a workplace culture where colleagues feel valued, developed and empowered to grow.

Key Responsibilities

1. Talent Acquisition & Onboarding

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