Pega CDH Lead Decisioning Architect TPO/Associate Director, Data and Analytics

Responsibilities

• Own the end-to-end CDH decisioning architecture (framework, patterns, scalability, performance, enterprise alignment).
• Define and govern NBA Designer implementation (taxonomy, treatments, engagement policies, arbitration, 1:1 Ops Manager).
• Translate business objectives into decisioning logic with Marketing/Product/Data Science (use cases, KPIs, rules, journeys).
• Oversee data integration into CDH (real-time and batch feeds from CRM/DWH/event streams; data quality and availability).
• Provide hands‑on technical leadership across Strategy rules, Data Flows, proposition/offer management, and model integration.
• Set quality and governance standards (best practices, code reviews, solution audits, maintainability).
• Drive optimisation and testing (performance tuning, simulation, A/B testing, monitoring, continuous refinement to improve ROI).
• Ensure compliance and responsible AI (regulatory...