Pega Business Analyst

Job Title: Pega Business Analyst

Work Model: Hybrid (3 Days WFO)

Duration: 6-12 Months

Years of Experience Required: 10+ Years

Skills

• Data Architecture and Modeling
• Digital: Pega
• Digital: Pega Decision Management

Role Description

1. Requirement Gathering & Analysis
   • Conduct workshops with business users to elicit, analyze, and document requirements.
   • Define user stories, use cases, and acceptance criteria.
   • Perform gap analysis and identify improvement opportunities.
2. Business Process & Workflow Design
   • Model current (AS-IS) and future (TO-BE) processes aligned with Pega case management.
   • Define case types, stages, personas, and data models.
   • Align business processes with Pega OOTB capabilities (SLA, routing, rules).
3. Documentation & Traceability
   • Maint...