Vacancy Description
Job Details
Description
Essential Functions:
Involved in the installation and rollout of new software packages, upgrades, and new desktop hardware.
Sets up and connects to peripheral equipment, including printers and scanners, and troubleshoots and resolves malfunctions.
Receives and addresses service requests from individual end users or from the help desk.
Maintains inventory of parts or components, tracks progress of service requests and updates ticketing systems, and logs repairs and services performed.
Support the Bank's employee user community.
Respond to trouble calls from Computer Operations, Technical Support, and the user community for PC’s and the Network.
Evaluate and test personal computer and network software products.
Install applications software at the workstation level.
Instruct n...
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