Payment Operations (AM/AVP)

This position is responsible for overseeing the end-to-end processing, monitoring and governance of FAST payments and collections for the Company. The role ensures operational excellence, real-time service reliability, risk and compliance adherence, and effective coordination with internal and external stakeholders. The role will support the VP of Payment Operations in strengthening operational resilience, enhancing process efficiency, and ensuring compliance with MAS and ABS requirements.

• Oversee all incoming and outgoing FAST credit transfers.
• Ensure transactions are executed within SLA, cutoff times, and scheme requirements.
• Monitor real-time payment queues, settlement status, and system health via FAST Gateway and MEPS+ settlement interface.
• Review and resolve transaction delays, retry failures, and ageing or pending items.
• Manage PACS.002, PACS.004, P...