Patient Support Program Manager Role

Take charge of patient support operations as an Associate Program Manager. Lead a dedicated team while ensuring excellence in reimbursement services and training procedures.

In the Associate Program Manager role, you will work directly under the Program Manager to develop and maintain the Patient Support Program. This includes overseeing daily operations, training new staff, and consulting on operational inquiries. Your leadership will be crucial in achieving team KPIs and enhancing service delivery across Canada.

Key Responsibilities:
• Ensure successful operations of reimbursement and patient services
• Maintain comprehensive team training and HR documentation
• Communicate operational occurrences to the Program Manager
• Manage workload measures and performance targets
• Conduct team evaluations and process improvements

Requirements:
• Minimum two years in patient support reimbursement
• College degree ...