Patient Services Representative

Purpose:
Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is hiring a full-time Patient Services Representative to support various Rehabilitation Institute offices, including coverage at the Rehabilitation Institute Saxonburg, Sarver, Lower Burrell, Chapel Harbor, Verona, Greensburg Eastgate, Greensburg Pellis, Norwin, Delmont, Murrysville, Plum, Monroeville Oxford, Monroeville Corp One, Penn Hills, and Forest Hills. This employee would be scheduled to work Monday through Friday, various daylight and early evening shifts.

A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and i...