Patient Services Representative (Mexicali)

Job Title: Patient Services Representative

America's leading consumer‑healthcare company exclusively focused on tooth replacement solutions. We serve dental practices across the United States.

Responsibilities

• Answer inbound calls from customers and provide accurate information in a professional manner.
• Set appointments for patients with a high level of accuracy.
• Employ effective probing skills and the ability to handle objections to book appointments on every call.
• Assist support staff as needed to resolve customer issues and perform database maintenance.
• Be receptive to feedback/coaching, meet or exceed performance goals, display reliability, and embrace change.

Qualifications

• 1+ years of customer service experience (required).
• Sales experience (preferred).
• Strong written and oral communication and grammar skills.
• Ability to work in a fast‑paced, contin...