Patient Services Manager 1

**Role Overview**

**Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you.**

**Sodexo** is seeking **Patient Services Manager 1** for **Medstar Washington Hospital Center in Washington, DC.**

**Medstar Washington Hospital Center's** patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service in this 900 bed hospital.

**What You'll Do**

+ evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
+ oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;

+ collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
+ perform tray assessments to ensure food quality and presentation and tray accuracy;
+ exceed Sodexo standards for Gold Checks and ach...