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Patient Service Representative II - Business Services (Full-Time, 40 Hours, Shift Varies)

The Queen's Health Systems

Honolulu, HI, United States Full-time July 13, 2026
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Vacancy Description

RESPONSIBILITIES

I. JOB SUMMARY/RESPONSIBILITIES:
• Receives and interviews patients or responsible guarantors to obtain complete demographic and financial information to establish sponsorship to ensure optimal reimbursement to Queens Medical Center (QMC). Reviews and verifies insurance coverage on all admissions and registrations to ensure patients meet criteria for accepted financial procedures following established policies and procedures of QMC.

II. TYPICAL PHYSICAL DEMANDS:
• Essential: standing, sitting, walking, stooping/bending, walking on uneven ground, squatting, twisting body, finger dexterity, seeing, hearing, speaking, lifting and carrying up to 20 pounds, pushing/pulling usual weight of 15 to 25 pounds, reaching at and below shoulder level, repetitive arm/hand motions and gripping of an object.
• Occasional: kneeling, crawling, climbing stairs, reaching above shoulder level.
• Operates (equipment) various office equipment such as compute...

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