Patient Service Representative - Dawes

Job Title: Patient Service Representative (PSR) Front Office Position Class: Non-Exempt Supervision Received: Administrative Site Coordinator Supervision Exercised: None Pay Range: $13.50 hr.- $18.50 hr. General Summary: Member of CCHS Care Team responsible for documenting patient demographic information, statistical information, and billing information in the practice management system. PSR also registers patients for medical and behavioral health visits and creates Encounter Forms which communicate patients current payer information to the provider. PSR checks out patient at the end of the visit, schedules follow up patients as requested by the provider. PSR also documents providers order for return labs. PSR receives incoming patient calls as necessary to assist Patient Communication Coordinator, and makes appointment reminder calls to patients daily. Provides patient with general information regarding CCHS sliding fee programs, as well as other resources such as BCCSP, Family P...