Vacancy Description
Description We are seeking a customer-focused Patient Service Representative to support a busy medical practice. This role is responsible for patient scheduling, registration, insurance verification, authorizations, and delivering an exceptional patient experience. This position will start immediately and has the potential to become a permanent opportunity for the right candidate.
Experience using EPIC is highly preferred.
Responsibilities
Answer patient calls and schedule, reschedule, and confirm appointments.
Manage patient check-in/check-out, including collecting copays, insurance information, referrals, and required documentation.
Verify demographics, insurance eligibility, benefits, and obtain prior authorizations.
Update patient records accurately within the EMR system.
Communicate wait times and patient flow updates.
Maintain HIPAA compliance and patient confidentiality.
Provide outstanding customer service and resolve patient conce...
Experience using EPIC is highly preferred.
Responsibilities
Answer patient calls and schedule, reschedule, and confirm appointments.
Manage patient check-in/check-out, including collecting copays, insurance information, referrals, and required documentation.
Verify demographics, insurance eligibility, benefits, and obtain prior authorizations.
Update patient records accurately within the EMR system.
Communicate wait times and patient flow updates.
Maintain HIPAA compliance and patient confidentiality.
Provide outstanding customer service and resolve patient conce...
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