Patient Service Associate - All Locations

Job Description:

• Schedule patient appointments / reminder calls
• Maintain patient records as per PDPA Act
• Process billing in Clinic Management System & Insurance portals
• Process payments and daily cash deposits
• Identify patients insurance coverage
• Customer service / support triage for patients
• Main clinic inventory / checking of stocks
• Dispensing of medication / with second checker
• Assist Doctors & Nurses

• Perform procedures in treatment room eg Tonometry, Spirometry, Audiometry, ECG, Dresssing
• Maintain proper infection control standards
• Perform venepunture (with valid certification)

• Good written and spoken English
• Good interpersonal skills
• Good medication knowledge
• Able to work in a stressful environment with good coping skills
• ...