Vacancy Description
Patient Representative II - Galveston Patient Services (Onsite)
**Galveston, Texas, United States**
**New**
Business, Managerial & Finance
UTMB Health
Requisition # 2604347
**Required Education/ Experience**
Bachelor’s degree or equivalent and four (4) years experience, in social services, clinical care or clinical operations settings including advising patients or customers of their rights and assisting them with resolution to their issues.
**Job Description:**
To provide excellent patient/family experience by investigating patient/family complaints in all utmb Health settings which includes, care provided by physicians and other healthcare professionals, potential liability, quality of care, hospital policy and procedure, and extensive conflict resolution with challenging patients and families.
**Job Functions:**
+ Investigate patient complaints, mediates complex disputes and de-escalat...
**Galveston, Texas, United States**
**New**
Business, Managerial & Finance
UTMB Health
Requisition # 2604347
**Required Education/ Experience**
Bachelor’s degree or equivalent and four (4) years experience, in social services, clinical care or clinical operations settings including advising patients or customers of their rights and assisting them with resolution to their issues.
**Job Description:**
To provide excellent patient/family experience by investigating patient/family complaints in all utmb Health settings which includes, care provided by physicians and other healthcare professionals, potential liability, quality of care, hospital policy and procedure, and extensive conflict resolution with challenging patients and families.
**Job Functions:**
+ Investigate patient complaints, mediates complex disputes and de-escalat...
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