Vacancy Description
Description
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.
How You Will Get Things Done:
Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
Perform demographic and insurance validation, and inform patients of privacy policies and procedures
Keep the reception and patient waiting areas clean and organized
Other duties as assigned
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