Patient Liaison Officer

We are delighted to offer an exciting opportunity for a Patient Liaison Officer to join our friendly, supportive, and growing team at DrsReddy & Nunn.

As a large, well-established, and forward-thinking GP practice, we are proud to provide high-quality, compassionate care to our patient population. Due to continued growth and ongoing service development, we are looking for an enthusiastic, organised, and patient-focused individual to become a valued member of our Practice team.

This is a varied and rewarding role, ideal for someone who is passionate about improving patient experience and engagement.

Main duties of the job

As our Patient Liaison Officer, you will act as a key link between patients and the Practice, ensuring that patient feedback, concerns, compliments, and complaints are managed professionally, sensitively, and effectively.

Coordinating Patient Participation Group activities, monitoring Friends and Family Test results, and ...