Patient Financial Services Rep

Job Description
An employer of Insight Global is seeking a Bilingual Patient Financial Services Representative for a contract engagement in the Memphis Metro area. As a Patient Financial Services (PFS) Representative, you will be responsible for explaining the patient's insurance coverage, negotiating favorable payment terms, and securing payment (from patients) for the client's products. This role will also help educate patients on product clinical benefits so that they are well informed about moving forward with the prescribed treatment.

This individual will:
- Reviews the benefits investigation summary with the patient so that each patient understands any out-of-pocket costs associated with the client's products.
- Explains the clinical benefits of the client's products and effectively answers question so that the patient feels informed and confident about using the client's products.
- Takes payments and negotiates favorable payment terms with patients.
- Wh...