Patient Enquiries & Bookings Admin Assistant

Patient Enquiries & Booking Admin Assistant

University College London Hospitals NHS Foundation Trust

The closing date is 05 July 2026

This post is based at University College London Hospital.

An exciting opportunity has arisen in the Patient Enquiries and Booking Team for a Band 3 Patient Enquiries & Booking Assistant. The Patient Enquiries and Booking Administration Assistant plays a central role in delivering a responsive, high-quality patient administration service, acting as a key point of contact for patients, carers, referrers and healthcare professionals. The role involves handling high volumes of enquiries across telephone and digital channels, processing referrals, booking and coordinating appointments and providing clear, compassionate information to support patients through their care journey.

Main duties of the job

Working collaboratively with multi-disciplinary teams, the post holder ensures efficient manage...