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Patient Cordinator

Desks Virtual Solutions

sur, valle del cauca, Colombia Full-time July 27, 2026
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Vacancy Description

Looking for a job where your English actually matters?

At Desks Virtual Solutions, you’ll support U.S. medical practices and become the person patients rely on during one of the most important moments of their lives: their surgical journey.

This is not a traditional call center role. You’ll solve problems, coordinate care, and make a real impact on every patient experience.

What you’ll do

  • Guide patients through preoperative and postoperative care
  • Coordinate surgery rescheduling and patient requests
  • Create lab orders and track medical documentation for surgical authorization
  • Review laboratory results submitted by patients
  • Keep patient records accurate and up to date
  • Deliver exceptional service with a strong focus on First Call Resolution

We’re looking for

  • C1 or native English with outstanding communication skills
  • Customer service or patient co...

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