Patient Care Coordinator - Virtual Assistant

This is a remote position.

Rockstar is hiring a full-time Medical Virtual Assistant on behalf of a group mental health practice looking to build out a dedicated existing-patient reception role.

This position is the clinic reception lead for existing patients only, handling everything that isn't a new patient inquiry (that side is owned by a separate admissions coordinator). The VA will manage cancellations and rebooking, help patients switch to telehealth, resolve basic ...