Patient Access Specialist 1 - Connect Call Center Switchboard

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. Connect serves as a healthcare contact call center, centrally situated in downtown Boise. As the primary gateway to our patients' healthcare journey, we play a crucial role in facilitating their experiences.
Shift Details:
* Variable schedule between 8 to 32 hours every two weeks.
* Must be available for morning, days, evenings, and weekend coverage. Our ideal candidate has open availability.
* This is a role that will help cover where support is needed including covering for planned PTO and potentially on-call scenarios.
What You Can Expect:
* Deliver customer service by handling registration, scheduling, referrals, and inquiries for patients, providers, and the public.
* Ensure clear, professional communication, addressing both verbal and written interactions.
* Explain financial options,...