Passenger Vehicle Booking Clerk - Western Cape, Somerset West

Remuneration: Market Related dependent on skill set, knowledge, and experience
 
Purpose Of The Job:
 
Our client is looking for an experienced Booking Clerk to join the team. To manage customer service bookings efficiently, coordinate workshop appointments, and provide professional customer support that aligns with dealership standards. By effectively managing the booking process and providing exceptional customer service, the Bookings Clerk contributes to the overall success and reputation of the dealership and the Brand.

Responsibilities:

• Schedule service, maintenance, repair, and diagnostic appointments for customers


• Answer incoming calls, emails, and online booking requests


• Confirm appointments and send reminders to customers


• Gather and accurately capture customer and vehicle information


• Coordinate booking schedules wit...