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Parts Counter -- Heavy

Patten CAT

Hammond, IN, United States Full-time July 26, 2026
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Vacancy Description

Working Hours/Days

6:30 am to 3:00 pm Monday thru FridaySaturday when needed

Overview


The individual in this position should be a personable, sales oriented, ethical problem solver. Individual should be able to adapt to all of the forces around them – customers, suppliers, employees and manufacturer’s employees.
Individual should represent Dealer Product Support in a sales capacity and promote all parts for which the Dealer is an authorized Dealer, according to the direction of the General Parts Manager


Basic Duties


PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

+ Sell parts to all fax-in, email-in, call-in, and walk-in customers

+ Ascertain part number; inspect worn, damaged, or defective part to determine customer need

+ Discuss features and benefits of alternative solutions (repair options) and offer those solutions to the customer (e.g., General Duty/Rema...

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