Parts coordinator

Parts Coordinator

Job Description

Primary responsibility and accountability is to provide an exceptional customer experience while proactively managing the process of ordering, receiving, storing, dispatching, and returning parts for each repair order. The Parts Coordinator verifies the accuracy and quality of parts, ensures timely delivery, and supports the production schedule and vehicle needs.

Key Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on repair orders, confirming quality, correctness, and quantity.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by R.O.# and store t...