Vacancy Description
Tasks
Greet and serve customers at the parts counter in a professional manner. Answer phone calls and emails, ensuring prompt and courteous service. Process parts orders quickly and accurately. Support technicians in identifying, ordering, and tracking required parts. Order parts from suppliers to meet customer and shop needs. Follow up on pending orders and proactively manage outstanding requests. Participate in physical inventory counts and daily cycle counts. Contribute to effective inventory management. Process returns, credits, and warranty-related requests. Communicate proactively with customers to ensure proper follow-up. Identify opportunities to suggest additional parts or solutions tailored to customer needs. Provide ongoing support to the parts department and after-sales service team. Complete tasks assigned by the Parts Manager wi...
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