Job Purpose
To provide professional support to customers in accurately identifying their parts requirements and assisting them to make cost benefit purchasing decisions in order to enhance retention and facilitate parts sales.
Roles and Responsibilities:
Receive and greet customers, discuss and understand their parts requirements, guide them on the best options available and assist them in taking well informed purchasing decisions Create additional sales opportunities by promoting sales of related parts to the customer Identify the correct parts required from the parts catalogues by assessing the type of vehicle and its use Prepare quotations for parts required by customer In case stock is unavailable at the branch, check availability in other branches / incoming shipments, or initiate procurement request Establish healthy and profitable relationships by proactively communicating and following up with the ...