Parts Advisor

Your responsibilities will include:

• Develop and maintain effective customer relationships to maximize repeat business from customer retention.
• Contribute to customer satisfaction by accurately receiving and recording booking and parts sales information.
• Minimise stock obsolescence in Ingham warehouse stock by regularly monitoring stock, advising repatriation and disposal, and recommending action to reduce potential loss.
• Utilise the Electronic Parts Catalogue (EPC) to locate part numbers.
• Answering questions and fulfilling part orders for our customers at parts counter
• Working with service advisors & technicians to provide required parts for service repair orders.
• Verify parts deliveries from distributors/suppliers by matching them with the invoice.
• Prepare Monthly returns to distributors/suppliers.
• Stay up to date and current with all training offered by distributors Mercedes-Benz.