Vacancy Description
Job Title: Partner Portal Support Specialist
Location: Reading, UK
Duration: 12 months
Job Description
- This role serves as a first line of support and point of contact for partners accessing the new partner portal.
- Primary objectives include managing and resolving incoming inquiries and driving an optimal partner experience.
- Responsibilities include troubleshooting and responding to inquiries from partners wishing to gain access to the partner portal, and includes onboarding, persona provisioning and facilitating demo trial orders.
What The Role Offers
- First line of support and effective triage for incoming partner requests and troubleshooting
- Partner Portal Administration
- Partner Onboarding and provisioning
- Trial and Demo order processing
- Case management
Job Description
The following is an overview o...
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