Partner Account Manager DACH market

At Factorial, we believe our growth comes from the success of our people and partners.

Partner Account Manager DACH Market

This role is about building trust, enabling growth, and ensuring our partners thrive with Factorial. You will be the connector, advisor, and problem‑solver who helps partners deliver real impact to their clients.

About The Team

Our Strategic Partnerships team opens doors to new markets by building meaningful partnerships that help us grow together.

What you’ll do

Partner Account Management

• Be the main point of contact for partners across the DACH region (Germany, Austria, Switzerland).
• Support onboarding, implementation, and client troubleshooting.
• Manage partner and client requests (contracts, invoicing, upsells/downsells).
• Build long‑term, trusted relationships to maximize retention and satisfaction.
• Streamline partner support and ticketing processe...