Part-Time Front Desk Agent at Mount Stephen

Become a pivotal part of Mount Stephen’s luxury hotel experience as a Part-Time Front Desk Agent in Montreal. Deliver exceptional guest service and ensure memorable stays for all visitors.
Mount Stephen is seeking a proactive and customer-focused Front Desk Agent. This role is perfect for individuals with 1-2 years in hospitality, looking to enhance their skills in a boutique hotel environment. You will assist guests from check-in to check-out while maintaining the hotel’s exceptional service standards.
Key Responsibilities:
• Welcome guests professionally upon arrival and departure
• Handle reservations and ensure accurate guest data
• Provide information on hotel services and local attractions
• Process payments and transactions efficiently
• Manage special requests with professionalism
Requirements:
• Diploma in Hospitality Management (an asset)
• 1-2 years of experience in a similar role
• Knowledge of Hotello hotel management system
• Bilingual ...