Owner Relations Manager

Job Summary:

The Owner Relations Manager develops and maintains relationships with existing owners and new investors, with the aim of retaining and growing keys under the Ala Moana Hotel by Mantra rental program management. The growth will be achieved by actively reviewing key lost trends as well as identifying opportunities for growth. They will implement strategies and campaigns in order to grow new keys, monitor and track key losses and support the retention of our existing keys across the Hotel.

Duties

• Provide a high level of service to all Unit Owners and potential Owners within Ala Moana Hotel at all times.
• Maintain a high level of market and product knowledge about all aspects of the Honolulu real estate market, the Ala Moana Hotel & Mantra Group.
• Efficiently communicate with all members of the Mantra Group team to ensure the department as a whole achieves its fullest potent...