Outpatient Administrative Specialist

Job Summary:
The Outpatient Administrative Specialist will provide clinical administrative support to the assigned area. Serves as a resource for providers and staff relative to the referral and authorization processes. Assists with patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Manage the EPIC Referral WQs. Answers phone, prioritizes incoming mail, faxes and correspondence. Obtains insurance authorizations, referrals, and manages denial processes in an accurate and efficient manner. Works directly with patients on insurance and other financial aspects related to care at a level of complexity unique to GCSN/BBHU and, after training on our EI and CPSE services, works with clinical staff on billing to school and county-based programs. Serves as a subject matter expert for the referral and authorization processes while als...