Order To Cash - Cash App Junior Analyst

Job Overview

How will you CONTRIBUTE and GROW? Our mission is to support efficient receivables management by ensuring timely payments and reducing credit risk. We focus on maintaining positive customer interactions and adhering to compliance standards while using technology to streamline collection tasks.

Responsibilities

• Use defined methods to collect receivables according to internal process and customer segmentation.
• Make arrangements to settle customer accounts and collect amounts due.
• Answer calls from customers and provide necessary documentation.
• Identify and build alignment on inquiries related to accounts receivables.
• Transfer claims to relevant departments, communicate necessary information, and reconcile reciprocal balances.
• Keep track and follow up on claims and litigations.
• Follow up with relevant departments on their resolution and on booking adjustments.