Order Taker

Responsibilities:

• Report to work on scheduled time wearing the proper uniform and nametag at all time.
• To maintain a clean and safe work environment
• To inform guests about all other hotel services and promotions upon request
• To maintain good working relationships with all fellow colleagues
• Keep an up-to-date knowledge of the menu beverage list and wine list.
• Maintain the telephone etiquette at all times.
• Take guest orders accurately honor all special requests.
• Process pre ordered Meals.
• Up sell orders
• Give appropriate preparation and delivery times.
• Enter guest orders in Micros POS
• Communicate all incoming orders to servers properly.
• Keep track of all incoming and outgoing orders on floor sheets.
• Maintain an accurate balance of your bank.
• Close checks accordingly upon return of servers.
• Do courtesy call backs
• Process Amenities