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Order Management (OM) Agent

Expeditors

Bristol, England, United Kingdom Full-time June 16, 2026
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Vacancy Description

Job Description

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow.
  • Ensure accurate and timely data entry into our operating system.
  • Track and trace Order Management files.
  • Use Tree View on a daily basis.
  • Ensure documents are sent timely and arrival notices communicated to destination for Export shipments.
  • Ensure accurate and timely client and vendor billing.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintaining strong relationships with vendors (Shipping lines, trucking companies, and others) and customers.
  • Meet compliance at all times. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
  • Understand department process flow, constantly looking for areas of impr...
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