Vacancy Description
Job Title: Order Entry / Customer Service Pharmacy Technician
Job Description
This role focuses on accurately entering medication orders, triaging incoming requests, and providing professional customer service to long-term care facilities and healthcare providers in a closed-door pharmacy environment. You will handle phone calls, faxes, and electronic orders, review patient profiles to determine order appropriateness, and support pharmacists, nurses, and physicians by answering medication-related questions and resolving order issues.
Responsibilities
+ Receive and triage incoming phone calls from long-term care facilities, pharmacists, nurses, and physicians, and route them to the appropriate team members or departments.
+ Process medication orders received via fax and other electronic formats by reviewing patient profiles and determining whether it is appropriate to place the order.
+ Prepare and organize incoming documents by highlighting pertinent...
Job Description
This role focuses on accurately entering medication orders, triaging incoming requests, and providing professional customer service to long-term care facilities and healthcare providers in a closed-door pharmacy environment. You will handle phone calls, faxes, and electronic orders, review patient profiles to determine order appropriateness, and support pharmacists, nurses, and physicians by answering medication-related questions and resolving order issues.
Responsibilities
+ Receive and triage incoming phone calls from long-term care facilities, pharmacists, nurses, and physicians, and route them to the appropriate team members or departments.
+ Process medication orders received via fax and other electronic formats by reviewing patient profiles and determining whether it is appropriate to place the order.
+ Prepare and organize incoming documents by highlighting pertinent...
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