Vacancy Description
Job Title: Order Support SpecialistJob Description
Join our dynamic team as an Order Support Specialist, where you will play a crucial role in managing customer interactions and supporting a major digital transformation. This position offers the opportunity to work in a collaborative environment, gaining hands-on experience with enterprise systems and contributing to critical business milestones.
Responsibilities
+ Handle a high volume of inbound phone calls, transferring and routing customers to appropriate internal resources.
+ Serve as the first point of contact for customer inquiries, ensuring professional and timely call handling.
+ Perform basic and minor order entry tasks during periods of lower call volume.
+ Support the Order Support team during the Microsoft AX to D365 migration and related system transitions.
+ Follow established processes while adapting to new tools and workflows introduced through the Digital Transformatio...
Join our dynamic team as an Order Support Specialist, where you will play a crucial role in managing customer interactions and supporting a major digital transformation. This position offers the opportunity to work in a collaborative environment, gaining hands-on experience with enterprise systems and contributing to critical business milestones.
Responsibilities
+ Handle a high volume of inbound phone calls, transferring and routing customers to appropriate internal resources.
+ Serve as the first point of contact for customer inquiries, ensuring professional and timely call handling.
+ Perform basic and minor order entry tasks during periods of lower call volume.
+ Support the Order Support team during the Microsoft AX to D365 migration and related system transitions.
+ Follow established processes while adapting to new tools and workflows introduced through the Digital Transformatio...
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