Ops Agent Admin

This is an interview position. Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Coordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

Required Knowledge, Skills and Abilities

• High school diploma or educational equivalent; secretarial courses or business college training preferred.
• Two (2) years of experience in a customer contact environment, including one (1) year in a secretarial/administrative role.
• Standard level proficiency in Microsoft Excel and Word; PowerPoint preferred.
• Good verbal and written communication, interpersonal and organizational skills.

Disclaimer

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inve...