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Operations Team Lead

Foundever

maharashtra, mumbai, India Full-time June 07, 2026
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Vacancy Description

Foundever is hiring Team Leader Operations for International Hospitality Process We’re Hiring – Team Leader (International Hospitality Process) Location: Airoli - Andheri Chandivali Education: HSC / Graduate Experience: Minimum 1 Year as a Team Leader (Chat or Blended process only no back office experience) Prior experience from Hospitality Process Process: International (Only international Process applicants should apply) Shift Window: 24/7 Week Offs: 2 Rotational week off 5 Days Working ✨ What We’re Looking For: Experience in team handling Prior client management exposure Strong in Excel & reporting Excellent communication skills Proven people management & leadership skills ⚡ Quick learner with strong adaptability Experience handling attrition & shrinkage Key Skills: ✅ Team Management ✅ Client Handling ✅ MS Excel Proficiency ✅ Communication & Leadership ✅ Problem Solving & Adaptability Skills Shrinkage Attrition Team Leadership Customer Retention Customer Satisfaction (...

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