Operations Support Representative

OneMain Financial is currently seeking qualified candidates to fill the open Operations Support Representative role with the Back Office / Special Handling (BOSH) team. This position will support back-office functions including customer correspondence via e-mail and physical mail, account transactions such as fee removal, transaction reversals, account close of small balances, cutting physical checks to customers, and processing transactions or physical checks to support payment of creditors for debt consolidation loans. This role is responsible for account review, research, appropriate documentation, and special handling per company policy and state and federal guidelines. A solid understanding of policy and procedures, CLASS and ELF knowledge, organization, time management, attention to detail, and strong communication skills are required for this role.

**In the Role**

+ Review, maintenance, document, and decision accounts adhering to published procedures.
+ Comm...