Operations & Support Analyst (Ai Startup - Remote Latam / Bilingual)

**Operations & Support Analyst (AI Startup - Remote LATAM)**:
**About the Company**:
Our client is a small but fast-growing **AI-powered software startup** supporting consulting, finance, and enterprise clients. They build intelligent automation tools that help teams save time and work smarter.
As they scale, they’re looking for a **reliable and detail-oriented Operations & Support Analyst** to manage client support tickets and keep daily operations running smoothly.
**Position Summary**:
You’ll handle client support tickets, assist internal teams with scheduling and documentation, and coordinate simple vendor and logistics tasks.
This is a hands-on role in a lean international team where adaptability, communication, and follow-through are key.
**Key Responsibilities**:
**Client Support & Ticket Management**
- Manage incoming support tickets and ensure timely, professional responses.
- Escalate or coordinate ticket resolutions across technical and operatio...