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Operations Support Agent Associate

FedEx

Lillestrøm, Akershus, Norway Full Time July 17, 2026
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Vacancy Description

Job Description:
As a FedEx Operations Support Agent you will work in a fast-paced environment with strict timelines. Being part of a team, you will ensure that customers' urgent packages get to the right place, on time, providing customers a high-quality customer service whilst complying with all local and corporate legal requirements and ensuring the safe and secure movement of all freight.

Key responsibilities:

  • Answer incoming calls from customers in relation to collection requests, along with delivery queries.
  • Sort and allocate premium and distance deliveries.
  • Check and investigate (if required) failed deliveries / collections. Prioritise and re-allocate any failed deliveries for the next day delivery.
  • Input data into our in-house tracking system.
  • Maintain clear and effective communication / collaboration with the team / manager and other depots.
  • Follow FedEx processes, procedures and controls as well as extern...

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    Vacancy Details

    Location Lillestrøm, Akershus
    Country Norway
    Type Full Time
    Category Information and Record Clerks
    Posted July 17, 2026

    About FedEx

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    FedEx

    Lillestrøm, Norway

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