Operations Supervisor/Manager - Tagalog Speaking at Success Factor

Job Title

Operations Supervisor/Manager – Tagalog Speaking (Full‑time, On‑site, Dubai, DU, AE)

Role Overview

We are seeking a dynamic, organized, and experienced Operations Supervisor/Manager to oversee a team of 50+ female staff, including nannies, babysitters, housekeepers, and customer service agents. The role also involves coordinating driver schedules and ensuring excellence in daily operations and client service delivery. The ideal candidate is a proactive leader with strong communication skills and multilingual ability (Tagalog, English, and preferably Arabic).

Key Responsibilities

• Lead, supervise, and support 50+ staff across domestic services and customer service functions
• Ensure high‑quality service delivery across all operations; monitor performance and uphold service standards
• Handle and resolve customer concerns promptly to maintain high client satisfaction
• Manage staff schedules and coordinate ...